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Services/Intercom & Video

Intercom & VideoEntry Systems.For Homes, HMOs & Commercial.

IP and 2-wire audio and video intercoms for single dwellings, HMOs, apartment blocks and commercial premises — professionally designed, installed and integrated with your access control.

5,000+ local installs· 40+ years· Same-week visits
Comelit, 2N & Paxton Authorised
IP & 2-Wire Systems
Multi-Tenant HMO & Apartment Specialists
40+ Years Experience
12-Month Parts & Labour Guarantee

Overview

The complete picture before you commit.

Honest, plain-English explanation no jargon, no hard sell. We want you to understand exactly what we're recommending and why.

What it is

A video entry system lets residents or staff see, hear and admit visitors before opening the door. We design and install both traditional 2-wire systems (ideal for retrofits) and modern IP video intercoms that push calls to a smartphone as well as an indoor monitor. Suitable for single dwellings, HMOs, apartment blocks, offices, industrial gates and mixed-use developments.

Who it's for

Landlords and letting agents managing HMOs and apartment blocks, developers commissioning new-build entry systems, homeowners upgrading front-gate or communal-door entry, and commercial premises needing controlled visitor entry with visual verification.

When you need it

During a new build or refurb, when an existing multi-tenant intercom has failed, when a HMO or apartment block needs upgrading to comply with fire escape and access rules, or when a business wants to control visitor entry at reception without a permanent front-of-house presence.

Why professional install matters

Cheap doorbell-style entry systems don't scale to multi-tenant buildings, don't hand over cleanly between residents, and don't integrate with the access control the fire brigade might require. Professional intercom design solves the whole building's entry — cabling planned, monitors sited, apartments individually addressable, and everything linked to your access control and CCTV.

What's at stake

What happens when this gets ignored.

HMO intercoms that don't work half the time

Multi-tenant buildings with unmaintained legacy intercoms create tenant complaints, missed deliveries and — worst case — fire escape issues.

Apartment call-forward that breaks on tenant turnover

Systems where each new tenant needs an engineer visit to reprogram their call button waste money on churn.

No visual verification at the door

Audio-only intercoms let residents buzz strangers in blindly — most opportunistic apartment-block break-ins start exactly this way.

Front gates that need a physical fob every time

Commercial and residential gates without proper intercom + video make deliveries, visitors and contractors a daily friction.

Our Process

A clear, predictable process no guesswork.

Four decades of installs has taught us exactly what works. Every customer follows the same well-tested path from first call to long-term aftercare.

  1. 1Step 1

    Building Survey

    We walk the entrance points, count units, check existing cabling (2-wire, Cat5/6, coax) and confirm whether IP or traditional 2-wire is the right fit.

  2. 2Step 2

    System Design & Fixed Quote

    Recommended manufacturer, monitor spec per unit, entry-panel spec, cabling plan and integration with any existing access control — all quoted fixed-price.

  3. 3Step 3

    Professional Installation

    Entry panel mounted, monitors installed in each apartment or reception, cabling routed cleanly, PoE switches added where IP.

  4. 4Step 4

    Commissioning & Handover

    Every unit tested, resident names programmed, smartphone apps set up where supported, letting-agent handover pack issued.

  5. 5Step 5

    Long-Term Aftercare

    Named engineer for future tenant changes, faults and expansion — no call-centre roulette.

Benefits

What you actually get on day one.

Video Verification

Every resident or receptionist sees the visitor before opening the door — the single biggest anti-tailgating win in shared buildings.

Smartphone Call Forward

IP systems (Comelit, 2N, Akuvox) push the door call to residents' phones wherever they are — no more missed deliveries.

Tenant-Change Friendly

Web-based programming means letting agents can update tenant names and call routing in minutes, not engineer visits.

Integrated Access Control

Entry panels with keypad and prox reader unify intercom, key-fob entry and code entry into one panel.

Multi-Door & Multi-Site

One system can cover front door, rear door, car-park gate and reception — with different permissions per user.

Retrofit-Friendly 2-Wire

For older buildings we specify 2-wire systems (Comelit Simplebus) that reuse existing cabling and avoid expensive rewires.

In Depth

Everything you'd want to know about intercom & video.

Plain-English deep dive into the equipment, methods and decisions that go into a properly engineered install.

Prefer to discuss in person? Call +44 7700 137868 Lyndon usually answers personally.

IP vs 2-wire — which system for which building

For new builds and full refurbs we specify IP intercoms (Comelit Ultra, 2N IP Verso, Akuvox R29) on Cat6 with PoE — full HD video, smartphone call-forward, cloud-managed tenant lists. For occupied buildings where rewiring isn't practical, 2-wire systems (Comelit Simplebus 2) reuse existing pairs and deliver reliable colour video without new cabling.

HMO and apartment-block systems

Multi-tenant buildings need audio-visual entry at each communal door, individually addressable per unit, with in-apartment monitors that can also call between apartments (useful in student HMOs). Fire-brigade override, disability-compliant induction loops at entry panels and door-hold-open functions during fire alarm activation are all designed in.

Commercial reception and gate systems

For offices, industrial units and gated commercial sites we integrate video intercom with Paxton or Net2 access control, so a receptionist can grant entry from their desk PC, and after-hours calls forward to a duty phone. Vehicle-gate systems include number-plate-recognition options for supplier and staff automatic entry.

Integration with access control and CCTV

Intercom entry events log into the same Paxton or Net2 audit trail as key-fob entries, and every door-open event can be linked to a CCTV clip from the entry-panel camera. One reporting surface for every door event in the building.

Letting agent and property management workflow

For managed HMOs and blocks we set up web-based tenant management so your letting team can rename buttons, re-route calls to new tenants' phones, and revoke access codes without needing an engineer callout. Every change is logged.

FAQ

Straight answers, no jargon.

Question not answered here? Call +44 7700 137868.

Can you install a video intercom in an older building without rewiring?+

Yes — 2-wire Comelit Simplebus systems reuse existing intercom pairs in most older HMOs and apartment blocks.

Will the intercom call my mobile phone?+

IP intercoms (Comelit Ultra, 2N, Akuvox) push the door call to residents' or staff smartphones as well as the internal monitor.

Can it integrate with my key-fob access control?+

Yes — entry panels with built-in keypad or Paxton prox reader unify intercom, code and fob entry on one panel.

Can letting agents manage tenant changes remotely?+

Yes. IP systems have web-based tenant management so agents can add, remove or re-route residents without an engineer visit.

Do you work on gate intercoms for commercial sites?+

Yes — vehicle-gate video intercoms with optional ANPR are one of our standard commercial installs.

Ready to get a clear, no-pressure quote?

Free on-site survey. Fixed-price written quote within 24 hours. Same-week installation across the North West. Just one local engineer who's been doing this for 40 years no call centres, no hard sell.

Free site survey Fixed-price quote Same-week install
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